Shipping & Delivery Policy
Standard delivery
5–7 business days
Remote pin codes
Up to 10 business days
Free shipping above
₹1,500
Flat shipping fee (below ₹1,500)
₹60
Shipping charges
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Free On all orders of ₹1,500 and above.
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Flat fee of ₹60 on orders below ₹1,500.
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COD orders: additional non-refundable handling charge of ₹75, regardless of order value.
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Expedited/same-day delivery (where available) is subject to additional charges at checkout.
Dispatch & tracking
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Orders are processed and dispatched within 1–2 business days of payment confirmation.
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A shipping confirmation email with a tracking number will be sent once dispatched.
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Track your order via the link in the email or under "My Orders" on the platform.
Delivery responsibility
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Delivery is handled by third-party logistics partners; timelines are subject to carrier operations.
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Failed delivery: the carrier will make a maximum of 2 re-attempts before returning the package.
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Ayona Silver is not liable for delays due to incorrect addresses, natural calamities, or force majeure.
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Packages returned due to recipient unavailability or incorrect address will attract re-delivery charges.
Note: Business days exclude Sundays and national public holidays. Delivery timelines are estimates and may vary based on your location and carrier operations.